Up to $5,000
+ 350 Free Spins
- Wagering
- 40×
- Max Bet
- $8
- Min Deposit
- $20
- Max Cashout
- 10× bonus
Contact Staycasino
If you need help with your Staycasino account or have a question about our services, please contact support@stayaussiecasino.com. Our support team can help with common account, payment, technical and responsible gambling enquiries.
How to get in touch
The best way to contact us is by email at support@stayaussiecasino.com. Please use an email address linked to your account where possible, so our team can identify your enquiry and provide relevant assistance. Support requests are usually answered within 24 hours, although the response time may vary depending on the nature and complexity of the issue.
You can write to us about matters including:
- Account access, profile details and verification questions
- Deposits, withdrawals and other payment enquiries
- Bonus terms, eligibility or general promotional questions
- Technical problems affecting the website or your account
- Responsible gambling requests, including help with account restrictions or taking a break
What to include in your message
To help us review your enquiry faster, include your account email address or username, a short description of the issue and any relevant details, such as the date or type of transaction involved. If you are reporting a technical problem, include screenshots if relevant. Do not send your password or other unnecessary sensitive information by email.
For responsible gambling matters, explain what support you are seeking. We will handle these requests carefully and provide information about the available account options and next steps.